Metropolitan Lima Shipping

Orders to Metropolitan Lima are shipped with our own Courier and the delivery time is up to 3 working days.

Shipments to Provinces

Orders to provinces are shipped via Olva Courier and the delivery time is between 7 to 10 working days. Additionally, you must send us the following information: Full names, ID number, exact address, references, contact cell phone number and e-mail.

Pick up at warehouse

The orders with the selection of pick up in warehouse are made with a previous coordination to our Instagram (@mali_thebrand) and the available schedules are from Monday to Friday from 9:00 am to 6:00 pm.

What are the payment methods?

The form of payment via web is done through the payment gateway, which accepts all types of cards: Visa, Mastercard and American Express. If the purchase is made via Instagram, we accept YAPE, PLIN and Interbank Transfers.

Is it safe to buy on-line?

Of course we do! We use GeoTrust Secure Socket Layering (SSL), an encrypted technology that allows information to be secure, guaranteeing a 100% effective transaction.

Can I make changes to my order once the purchase has been made?

Once the payment has been processed, it cannot be cancelled, changed or modified. If you have any additional questions, please contact us via Instragram or our email.

What should I do if I receive an incorrect or defective product?

Sorry about that! Please send us an email or contact us via Instagram indicating the purchase order number and photos of the product to determine the next steps and be 100% comfortable with the purchase.

FAQ

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